Devlopment programme
The Trainee General Manager training period and what’s involved
On commencement of the programme you will spend the first three months settling into the organisation and becoming familiar with our unique culture. You will undergo a twelve week induction programme during which you will be introduced to the various teams and clubs in your area. Gradually you will work through all three ‘upgrades’ that will lead to your graduation of the Certificate in Management (CIM) and completion of the TGM programme. At the end of two years if you have successfully completed all the performance requirements you will then take up the position of General Manager at one of our Mecca Bingo Clubs.
At each grade you will be set work-based projects that will help to develop your knowledge of the organisation, strategically and operationally. The projects will be in addition to the assignments you will receive on the CIM. You will be expected to have regular performance reviews with your Area Manager and your success and ability will determine your next club move.
The requirements for each grade:
Grade one
On your induction to the organisation you will undergo operational training in all departments and produce a personal development plan to demonstrate how you will develop your knowledge and skills throughout your journey on the programme, and your commitment to self development. You will also be introduced to the CIM and complete your first module which is an outdoor management development module involving team building and problem solving exercises to increase self-awareness and improve communications.
Grade two
As you become more familiar with the organisation the second grade helps you to consolidate your learning and you will begin to gain an understanding of the market place you are operating in. During this grade you will undergo an exercise to obtain a Personal Management Licence (PML) which is issued by the Gambling Commission. You will also be expected to complete two CIM modules and related project work before moving to your final grade.
Grade three
In your final grade you will be able to apply all the learning gained throughout the programme to eventually manage a club of your own! You will be placed Temporarily in Charge (TIC) of a club so that you can begin to experience the role of a General Manager whilst completing the last part of the CIM and successfully graduating from the programme.
Training and Development
The Certificate in Management (CIM)
As a requirement of successfully completing the TGM programme you will also need to successfully graduate from the CIM, which is an integral part of your training. So far we have had an amazing pass rate of 99%.
About the CIM
The CIM is delivered by Sunley Management Centre, part of the University of Northampton and is a nationally recognised qualification, equivalent to the first third of an MBA.
It is delivered by a team of Management Training experts in Sunley, who will support you and guide you throughout your academic journey ensuring that you attain the necessary skills and knowledge to effectively manage your own club and business by the time you graduate from the programme.
The programme lasts for about 18 months and covers 6 key areas:
- Managing own Performance.
- Business Improvement Strategies.
- Developing and Engaging People.
- Leading a Customer Focused Team.
- Sales and Marketing.
- Finance and Decision Making.
You will also need to complete assignments successfully within each of these modules and deliver a final presentation consolidating all your learning and application to the business.